Effective Date: 7th March 2025
These Terms of Service (“Terms”) govern your access to and use of the website www.lafriquemarketbv.com and the purchase of food and non-food products from L’afrique Market BV. By accessing our website or placing an order, you agree to these Terms.
Account Registration
You must create an account to place an order on our website. By registering, you agree to provide accurate, complete, and current information. You are responsible for keeping your account details, including your password, secure.
Orders and Payments
By placing an order on our website, you are making an offer to purchase the products subject to these Terms. We reserve the right to accept or decline your order for any reason. Payments must be made in full at the time of purchase, and we accept the following payment methods: [List accepted payment methods].
Product Information and Pricing
We strive to provide accurate and up-to-date product descriptions, including both food and non-food items, pricing, and availability. However, errors may occur. We reserve the right to correct any pricing or product information errors before processing your order. Please check the product details carefully before purchasing, especially for food products, which may be subject to specific expiration or storage requirements.
Food Products
Food products are subject to special handling and shipping requirements, including expiration dates, storage conditions, and food safety regulations. It is your responsibility to ensure that you follow proper storage instructions upon receipt.
- Food Safety: All food products are stored and handled in compliance with food safety regulations.
- Returns and Refunds: Due to the nature of food products, we cannot accept returns unless they are damaged, defective, or do not conform to the order. If you receive damaged food products, please contact us within [24 hours].
Delivery
We offer delivery throughout the Netherlands and the European Union. Delivery charges are calculated at checkout. Delivery times depend on your location and product type.
Right of Withdrawal
As a consumer in the EU, you have the right to withdraw from the contract within 3 days of receiving your order without providing any reason. However, this right does not apply to:
- Food products if the packaging has been opened or the product is perishable.
- Non-food products that have been used or damaged.
To exercise the right of withdrawal, please contact us within 14 days.
Refunds
If a food or non-food product is damaged, defective, or not what you ordered, you may be entitled to a refund or replacement. Refunds will be processed according to the original payment method.
Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of L’afrique Market BV and is protected by copyright law. You may not use, copy, or distribute any content from our website without prior written consent.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the amount you paid for the product in question.
Indemnification
You agree to indemnify and hold L’afrique Market BV harmless from any claims, losses, or damages arising from your use of the website or breach of these Terms.
Governing Law and Jurisdiction
These Terms are governed by the laws of The Netherlands. Any disputes will be resolved by the competent courts in Netherlands.
Amendments
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and the effective date will be updated accordingly.