Effective Date: 7th March 2025
At L’afrique Market BV, we are committed to safeguarding your privacy. We adhere to the General Data Protection Regulation (GDPR) (EU) 2016/679, as well as Dutch privacy laws and regulations, including the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) guidelines.
This Privacy Policy explains how we collect, process, store, and protect your personal data when you visit our website www.lafriquemarketbv.com (“Site”) and purchase products (food and non-food).
Effective Date: 7th March 2025
The data controller responsible for processing your personal data is:
L’afrique Market BV
Leehove 115, 2678MB
De Lier,
Netherlands Email: info@lafriquemarketbv.com / Phone: +31 640067067
Information We Collect
We collect personal data when you interact with our site, place an order, or register an account. The data we may collect includes:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card details (processed through secure payment gateways).
- Order and Transaction Data: Products purchased (food and non-food), purchase history, shipping and delivery details.
- Usage Data: IP address, browser type, device information, pages visited, and time spent on the site.
- Cookies: We use cookies to improve site functionality and user experience.
How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process and deliver your food and non-food orders.
- Customer Service: To respond to your inquiries, process returns or refunds, and resolve any issues.
- Marketing: To send you promotional emails and offers (only if you’ve opted in). You can opt-out at any time.
- Legal Compliance: To comply with applicable laws, including food safety and product liability laws.
- Website Improvement: To analyze site usage and improve user experience.
Legal Basis for Processing
Under the GDPR, we process your personal data based on the following legal grounds:
- Contractual necessity: We need your data to fulfill orders and provide our services.
- Legitimate interest: We may use your data to improve our services, for customer support, and for marketing (with consent).
- Consent: For email marketing and promotional communications.
- Legal obligation: To comply with laws and regulations related to food safety, product liability, and consumer rights.
How We Protect Your Information
We implement technical and organizational measures to protect your personal data, such as encryption, secure payment systems, and access controls. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee full security.
Cookies
We use cookies to improve your browsing experience, personalize content, and analyze website traffic. You can manage or disable cookies through your browser settings. Please see our [Cookie Policy] for more information.
Your Rights
Under the GDPR, you have the following rights:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request corrections if your personal data is inaccurate or incomplete.
- Right to erasure: You can request that we delete your personal data (subject to certain limitations).
- Right to restriction of processing: You can request that we limit the way we use your data.
- Right to data portability: You can request a copy of your personal data in a structured, commonly used format.
- Right to object: You can object to the processing of your personal data for marketing purposes.
To exercise these rights, please contact us at info@lafriquemarketbv.com.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your data with trusted service providers who help us with payment processing, product delivery, or website hosting. These providers are bound by confidentiality agreements and may only use your data to provide services to us.
International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses or ensuring the recipient is in a country deemed adequate by the European Commission
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete the data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions or concerns regarding our Privacy Policy or wish to exercise your rights, please contact us at:
- Email: info@lafriquemarketbv.com
- Phone: +31 640067067
- Address: Leehove 115 2678MB De Lier The Netherlands
To exercise these rights, please contact us at info@lafriquemarketbv.com.